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Frequently asked questions

Your questions,
our answers

Everything you need to know before entrusting us with your miners.

01What is Bitcoin mining and how does it work?+

Mining means running ASIC machines that validate transactions on the Bitcoin network. In exchange, you receive BTC directly in your wallet. The key advantage: you produce Bitcoin at a cost below its market price.

02What exactly does the $0.079/kWh all-in rate include?+

The single rate includes electricity, installation and commissioning, basic maintenance, secure hosting, the real-time dashboard, dedicated internet connectivity and site security. No hidden fees, no surprises at month-end.

03Is the rate really all-inclusive, with no extra fees?+

Yes. $0.079/kWh is a single, fixed rate: no setup fees, no extra maintenance charges, no network or exit fees. Monthly billing based on your actual consumption. Only major repairs (hashboard, PSU) are quoted separately, as everywhere.

04What is the difference between hydro-cooling and air-cooling?+

Air-cooling depends on ambient temperature, causes wear and a 15–20% failure rate (3–5 year lifespan). Hydro-cooling uses a closed water loop, with no fans or dust: 2–3% failure rate, stable hashrate, 7-year lifespan. We use hydro-cooling as our industrial standard.

05Where are your facilities located?+

We deploy our infrastructure in countries with stable, competitive energy — Norway today, with the ability to replicate this model in other countries. Our commercial entity is based in the United Arab Emirates (Dubai).

06How do you choose your countries?+

We favour some of the most stable countries in the world, legally and geopolitically, with abundant and competitive renewable energy. For a multi-year investment, this predictable framework protects your asset.

07What is the minimum contract duration?+

Our standard contracts run for a minimum of 12 months. Longer terms (24–36 months) unlock preferential conditions. Each contract is negotiated based on deployed capacity and hardware.

08How is maintenance handled in case of failure?+

Our team monitors the miners 24/7. In case of an anomaly, diagnostics start immediately. Basic maintenance is included in the all-in rate; major repairs are quoted separately.

09What is your uptime level?+

We maintain 99% uptime. Hydro-cooling, stable power and 24/7 supervision minimise interruptions. Your miners' availability is our priority.

10Can I track my returns in real time?+

Yes. Every client gets a secure personal dashboard: active miners, hashrate, Bitcoin mined daily and consumption — your returns, tied directly to your wallet.

11Do I have to buy my miners from you?+

Yes. We offer a turnkey package: miner purchase and hosting form a complete bundle, which guarantees hardware matched to our cooling and optimal performance.

12Is Bitcoin mining still profitable?+

With the right parameters, yes. Thanks to the $0.079/kWh all-in rate and latest-generation hydro-cooling miners, our clients maintain positive margins in most market scenarios. Contact us for a personalised projection.

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